Limited Warranty is given to the original purchaser by Creative
Energies, Inc for the below specified periods from date of purchase.
Creative Energies, Inc. will replace or repair, at its discretion,
parts that are defective in material or workmanship.
This warranty does not cover the
following: damage from misuse or neglect, wind damage,
defects attributable to or resulting from normal wear and tear,
alterations or negligence, units which have been modified or
incorporated into other products or damages sustained by anyone
other than the original purchaser. This warranty is
the top and the side curtains, Creative Energies will repair or
replace the top or side curtains without charge to the customer for
a period of ninety (90) days from the date of purchase. All canopy
tops are guaranteed for life* not to leak or pocket water.
Creative Energies, Inc., Inc. will repair or replace the top without
charge (except shipping) to the customer provided the leaking or
pocketing is not due to misuse and/or wind damage.
*Lifetime warranty = Ten (10) years.
frame components and all other components (“miscellaneous
components”) other than the top and the side curtains, Creative
Energies, Inc. will repair or replace the frame components and
miscellaneous components without charge to the customer (Except
Shipping) for a period of one hundred eighty (180) days from the
date of purchase
order to obtain warranty service, call Creative Energies, Inc. at
1-352-351-9448 to obtain an authorized number. Properly pack your
defective parts. We recommend using the original carton and packing
materials. Include in the package a copy of the sales receipt or
other evidence of the date of original purchase. Also include your
name and address and description of the defect. Ship the defective
parts via United Parcel Service, addressed to Creative Energies.
Make sure that you include your authorization number on the address
label of the package and insure the package for full value. Buyer
is responsible for shipping costs in returning unit to Seller.
All packages received without an authorization number will be
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY
DISCLAIMED, Creative Energies, Inc. SHALL NOT BE RESPONSIBLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER DIRECT OR INDIRECT, AND
WHETHER ARISING IN CONTACT OR IN TORT.
warranty gives you specific legal rights and you may also have other
rights, which vary from state to state. Some states do not allow
limitations on Implied Warranties, so the limitations stated above
may not apply to you. Some states do not allow the exclusion or
limitation of Incidental or Consequential damages, so the above
limitation may not apply to you.
TERMS AND CONDITIONS OF SALE
merchandise in non-refundable. No merchandise shall be returned
without prior authorization and an authorization number. 3 Day
Return Policy without a Restocking Fee. 4-10 day returns with a 15%
restocking fee. NO returns accepted after 10 days. All returns must
be unused, in original packaging and issued an RGA#. No returns
accepted without an RGA#. To be issued an RGA# call 352-351-9448.
The return expense is incurred by the customer unless pre-approved
by customer service. All returns must be shipped and insured NOT
mailed. Defects/Shipping Damages must be reported within 3 Days from
Buyer shall indemnify and hold Seller harmless from and against any
claim which may be made by any person arising out of the purchase or
use of any product or use of any product into which the merchandise
covered by this order is ultimately incorporated. Buyer shall name
Seller as an additional insured under any insurance policy relating
to liability which Buyer may now have or may hereafter obtain with
respect to products using the merchandise covered by this order.
Buyer agrees by acceptance of this product, that venue for all legal
actions arising by virtue of the purchase shall be in Marion County,
Florida, USA and that the laws of the State of Florida shall govern
all disputes. Buyer further agrees that, by acceptance of this
product, Seller’s liability shall be limited to the purchase of the
product. Seller may replace defective merchandise with new
merchandise or may repair defective merchandise at its option.